Last Updated: January 01, 2026

Welcome to therxlab.com (the “Site”), the website of TheRxLab, LLC (“TheRxLab,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our Site and any information, text, graphics, photos, or other materials appearing on the Site (collectively, the “Content”).

Please read these Terms carefully. By accessing or using our Site, you agree to be bound by these Terms.

1. Important Medical Disclaimers

THIS SITE DOES NOT PROVIDE MEDICAL ADVICE.

The Content provided on this Site is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. It is not intended to, and does not, create a pharmacist-patient relationship between you and TheRxLab.

Consult Your Provider: Always seek the advice of your physician, pharmacist, or other qualified healthcare provider with any questions you may have regarding a medical condition or medication.
No Reliance on Information: Never disregard professional medical advice or delay in seeking it because of something you have read on this Site.
Emergency: If you believe you may have a medical emergency, call your doctor or 911 immediately.

2. Information About Compounding

TheRxLab is a compounding pharmacy. Compounded medications are prepared by a licensed pharmacist to meet the unique needs of an individual patient (human or animal) based on a prescription from a licensed practitioner.

Please be aware:

Compounded medications are not FDA-approved. This means the FDA has not reviewed them for safety, effectiveness, or quality in the same way as mass-produced, FDA-approved drugs.
We only dispense compounded medications pursuant to a valid, patient-specific prescription from a licensed prescriber.
Information on this Site about compounded preparations is for general informational purposes and does not imply that a compounded drug is safe or effective for any particular patient or condition.

3. Eligibility and Use of Site

You must be at least 18 years of age to use this Site. By using the Site, you represent and warrant that you are 18 years or older and have the legal capacity to enter into this agreement.

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Site in any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by us, may harm TheRxLab or users of the Site.
Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any of the material on the Site.
Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

4. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which is incorporated herein by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information, including Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA).

5. Patient / Prescriber Accounts and Third-Party Services

To access certain services, such as prescription refills or managing your patient / prescriber profile, you may be directed to create an account on a third-party platform, Pharmetika, which provides our pharmacy management software.

Your use of the Pharmetika platform is subject to their separate terms of service and privacy policy, which they will provide. TheRxLab is not responsible for the data practices, security, or functionality of the Pharmetika platform. Any information you provide to them is governed by their policies.

6. Intellectual Property

The Site and its entire Content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by TheRxLab, LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without our prior written consent.

7. Third-Party Links

The Site may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products, or services on or available from those websites or resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from your use of any third-party websites or resources.

8. Disclaimer of Warranties

YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

NEITHER THERXLAB NOR ANY PERSON ASSOCIATED WITH THERXLAB MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE.

9. Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THERXLAB, LLC, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE, OR SCRIPTIONS FILLED, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

10. Indemnification

You agree to defend, indemnify, and hold harmless TheRxLab, LLC, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Service or your use of the Site.

11. Governing Law and Jurisdiction

All matters relating to the Site and these Terms, and any dispute or claim arising therefrom or related thereto, shall be governed by and construed in accordance with the internal laws of the State of Ohio without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of Ohio, in each case located in Franklin County, Ohio.

12. Changes to the Terms of Service

We reserve the right to revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.

13. Contact Information

If you have any questions about these Terms, please contact us at:

TheRxLab, LLC [1000 Taylor Station Road, Suite B, Gahanna, OH 43230] [[email protected]] [614-333-9000]

IMPORTANT LEGAL DISCLAIMER: FOR YOUR REVIEW ONLY

This document is a general template and is NOT legal advice. It does not create an attorney-client relationship. You MUST have this document (and a companion Privacy Policy) reviewed, customized, and approved by a qualified attorney.

Your business is in a highly regulated field (pharmacy and healthcare). You require specialized legal counsel familiar with:

HIPAA (Health Insurance Portability and Accountability Act)
FDA regulations (especially concerning compounding pharmacies)
Ohio State Board of Pharmacy regulations
Ohio state business and liability laws
Telehealth and internet pharmacy laws

Failure to have legally sound and compliant Terms of Service and a Privacy Policy can result in significant legal and financial risk.